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Counterfeit
I bought AirPods through here I’m not able to get my money back because seller not responding what do I do
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I bought AirPods through here I’m not able to get my money back because seller not responding what do I do
tressygirl
Mentor10 months agoWhen did you buy this item?
You do not have to correspond with the seller especially if they are being unhelpful, just proceed this way:
You have received an item not as described, go right of the item in your Purchase History and from More Actions select... Return this item selecting the reason Item Does Not Match Description or Photos.
The seller needs to accept this case within 3 days and refund, if they want their item back first , they need to pay for that fully tracked return postage, then on receipt of their item they have 48 hours to refund you. If they don't , need to escalate the case, ask eBay to step in, and they'll force the refund.
Never listen to any excuse or promise from the seller to close the case early, and do not forget to escalate.
@regoba-0
regoba-0
OP10 months agoI am not within the 30 days money back guarantee as I thought they were real the seller lied that they were then they started not working properly and apple said they were fake