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Contact seller not working
I’ve received an incorrect item and have tried to contact the seller via the app
it seems to just go round in a loop and back to the original advert - there is no possibility to write a question in a chat function
I’ve tested this on a few items and same problem
I’ve deleted the app and reinstalled but still not working
1 comment
jckl1957
·7 months agoThere does seem to be an issue with contacting sellers if you use the app.
However, you don't need to contact the seller.
Start a return and you will be able to message the seller through the opened case.
To request a return, select the item you want to send back from your recent purchases above, or use the button below. You can also start a return request from your Purchases in My eBay.
Start a return - opens in new window or tab