Locked
Discussion interactions are currently paused.
Contact
Is there any way at all to contact someone in EBay rather than use the automated assistant?
4 comments
Locked
Discussion interactions are currently paused.
Is there any way at all to contact someone in EBay rather than use the automated assistant?
tressygirl
Mentor1 year agoFor a live agent you have to contact CS at certain times, otherwise you will get automated bots, as it's now a 24 / 7 hour CS service.
I recommend contacting CS first thing in the morning when the lines first open for live agents at 8 a.m. on weekdays, as there is also, more chance of Dublin answering.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.
@billabong3000_2012
billabong3000_2012
OP1 year agoMany thanks for your reply. I contacted them successfully yesterday.
Sent from my iPhone
tressygirl
Mentor1 year agoYou're very welcome. 🤗
@billabong3000_2012
tobiasd4
Mentor1 year agoUse callback.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid