Constant lies from Ebay agents! | Member To Member Support

gif-7660 · 2025-12-05T11:40:00.382000Z

I imagine Ebay have training sessions for their staff on how to lie effectively. Lie no. 1 Several times I have been told a pending payment has been released so that I get it in 24 hours. This doesn't happen and another agent tells me this isn't possible and I have to wait upto 14 days - they cannot release funds like that. Lie no. 2. You can opt out of 'simple delivery'. One agent told me this was possible, I have just been told by another that you cannot opt out. This means I am expected to use a company like Evri to deliver a fragile item - they have treated my items like footballs in the past! Lie no. 3 If you list an item and include postage in the price so you can use your own courier (which reduces the chance of selling as then shows the item as 'collection only'). Send the buyer the tracking reference and then you will be paid when delivered - This doesn't happen and you have to rely on the buyer sending you the code to say the item was 'collected' - though actually delivered. I'm sure there are plenty of other lies and will start to log them . I wish I didn't have to use ebay and am really hoping other selling sites will start to become more popular so I can stop using them.

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Constant lies from Ebay agents! | Member To Member Support | eBay UK