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I sent a parcel with Royal mail the customer said it was left out side and got wet I thought Royal Mail did not leave parcels out side any ideas
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I sent a parcel with Royal mail the customer said it was left out side and got wet I thought Royal Mail did not leave parcels out side any ideas
**peaseblossom**
Mentor10 months agoIf the item was damaged the buyer should open a return using the reason "Item damaged". Then assuming you used ebay's Simple Delivery ebay will issue a refund themselves and you keep the payment. They will not have to send the item back.