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Combining Two Orders – eBay Forcing Separate Delivery Labels for Football Cards?
Hi everyone,
A buyer recently purchased two football cards from me in separate orders, but eBay is forcing me to use “simple delivery” for each one. I’ve already contacted the buyer and let them know that I’ve combined both cards into a single package to save on postage.
My question is — am I okay to ship both cards together without buying a second pre-paid label for the other order? I assume I’ll still receive payment either once the buyer leaves feedback or after the usual two-week period, but I just want to make sure I’m doing things properly.
Also, I’ve noticed that my private seller account now shows postage, payment, and another type of policy — even though I’m only selling second-hand items from my personal collection. Is there a way to opt out of having these policies as a private seller?
papso22
Mentor10 months agoWhat other policy?
If you mean the buyer protection fee you can't opt out.
tressygirl
Mentor10 months agoSimple Delivery is now mandatory for Private sellers, there is no opt out, but, there are items and categories which are exempt, and lightweight items such as your cards should be so custom postage should show for those items, is this not happening ?
If you post items together with one tracking, regardless if SD is used or not you only have seller protection for one item, as tracking can only show delivery for one item. A buyer can then if they wanted to, open a case for item not received and with no tracking to prove otherwise, you would need to refund that item.
Are they valuable items? If so, post them separately, as the buyer has paid for 2 postage costs.
I just had a look, are they the £35 and £50 items? Personally, I would have tracking and separate postage on each one.
@lbhcafc