Combined postage problem | Member To Member Support

percypopper · 2026-01-21T21:19:36.339000Z

Hi, I’m a private seller and someone has purchased 2 items. I’m happy to combine postage but this simple delivery system hasn’t calculated it. Ive refunded the buyer the additional postage but because both items have separate postage labels I can’t mark the 2nd item as dispatched. Has anyone else had this issue and how did you resolve?I now know about the combined postage preferences I needed to have set up and have done this for future purchases, but that doesn’t help me with my current situation. I really hope I don’t need to go through eBay customer service…we all know how long that takes!Thanks to anyone that can assist 🙏

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Combined postage problem | Member To Member Support | eBay UK