Combined postage problem

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Hello, i have sold 6 items to the same buyer and have packaged them all together and using the ebay simple postage ebay have combined 5 of them and have the other one seperate so there are two seperate postage labels to get printed out, do i print both out and not use one or just print one out and ignore the other ?.

thanks

soho-p-k

980 View listings

Posted 10 months ago·Last reply 10 months ago

1 comment

**peaseblossom**

Mentor10 months ago

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For the single item you should open the unused label to mark it as dispatched then add the actual tracking number to that item at View Order Details > Postage > Track Package > dropdown arrow. That has to be done on a desktop browser. The cost of the unused label will be automatically refunded to the buyer in 30 days.