Locked
Discussion interactions are currently paused.
Combined Postage for Private Seller using Simple Delivery
Summary: chose24 inquired about combined postage options for a private seller using Simple Delivery. **peaseblossom** responded to the query but the content of the answers is not provided.
A buyer has purchased 4 items and is requesting combined postage. How do I do this with the new Simple Delivery system? The 4 purchases were made as 'Offers' so they have come through as 4 individual orders and I cannot see a mechanism to combine the 4 items.
Individually the items are small parcel less than 1Kg, but combined it will be a 3Kg parcel. So I cannot even use just one of the labels, it has to be a new class of postage. The 4 individual delivery prices are considerably more than 1 item so entirely understandable why they want to combine the costs.
Thank you to anyone that can help.
**peaseblossom**
Mentor5 months agoYou can't change the current Simple Delivery transaction options so you'd have to cancel/refund the transactions with the buyer's agreement and relist with items on one listing and a single postage cost for the buyer to buy and pay again.
chose24
OP5 months agoI followed the advice and it did allow me to merge the 4 purchases into 1 listing. Less packaging for me and a happy buyer who was previously thought he was being ripped off with 4 lots of postage. Only, today I find out that I now have four defects registered against my account for the cancellations. For trying to do the right thing for everyone. This so called Simple Delivery is anything but simple.