Skip to main content
eBay UK logo
  • Home
  • eBay News
    • Announcements
    • Events
    • Whats New
      • Seller Update Archive
  • Help from the Community
    • Member To Member Support
    • Chat with the eBay Community Team
  • Discussion
      • Seller Central
      • Business Seller Board
      • Promoted Listings
    • Buying
    • Postage
    • Payments
    • Seller Tools
    • Technical Issues
    • eBay Ireland
    • eBay Mobile Apps
    • eBay Motors
    • eBay for Charity
  • Community Info
  • eBay Café
  • Groups
    • Autograph Collectors - TTM Group Forum
    • eBay Academy
    • eBay AI Activate Community
    • eBay Live
  • eBay Help
All PostsDiscussionsBlogsIdeasQuestions
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Discussions

Locked

Discussion interactions are currently paused.

  • Help from the CommunityChevronRightIcon
  • Member To Member SupportChevronRightIcon
Collection scan and code do not work

The buyer has paid and now collected all ok

However the collection scan and code both say there is a problem.

How do I resolve thanks


punkpistols
punkpistols
752View listings
Posted 3 months ago · Edited 3 months ago·Last reply 3 months ago
                                       
         
1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
**peaseblossom**

**peaseblossom**

Mentor3 months ago
View listings

If possible try a different device but even without that you will still receive the payment, although it may be held for 14 days.



                                       
                                                                                 
  •                                                              
  •                                                              
  •