Collection item shipped after payment | Member To Member Support

ormem · 2026-05-20T03:09:37.472000Z

I had a sale recently where the buyer paid for an item and requested shipping afterwards. I agreed and shipped with a tracked service. They have confirmed delivery but have not provided the collection code to me to release payment, despite asking. All messages through eBay to confirm this. How can I release payment for the item?

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Collection item shipped after payment | Member To Member Support | eBay UK