Collection code being withheld | Member To Member Support

mowerboy · 2025-10-09T07:05:17.634000Z

I sell heavy items collection only and arrange for the item to be shipped by van to their house at their cost. With this sale the buyer paid and I received the money from eBay. The van collected the item and it is "in transit". I sent the buyer a video of the item working before loading on the vanm. But the buyer is stating that they want to inspect the item when it arrives before releasing the collection code. Is this correct?

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Collection code being withheld | Member To Member Support | eBay UK