Collected by an unknown person at parcel drop off | Member To Member Support

mrssww · 2026-04-29T11:12:01.312000Z

My parcel was collected by an unknown person at the evri parcel drop off point. The shop has looked on their cctv and confirmed that it was their error, not the seller or evri. I cannot access ebay account regarding this as it has been collected. Ebay live chat keeps asking me to log in everytime I try to access it but doesn't allow me in. Any advice?

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Collected by an unknown person at parcel drop off | Member To Member Support | eBay UK