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Collect+ collection question
Summary: rossg-91 asked about collecting an item from a petrol station using Collect+ and encountered confusion with the collection process. **peaseblossom** clarified that Collect+ does not use a locker system, and parcels are obtained from a staff member.
Hi all,
I have an item thats been delivered to the petrol station that has click and collect collect+. Went to the petrol station earlier and went to the window the man pointed to these 2 collection box things against the wall one was royal mail other was inpost iirc. Scanned the barcode on the royal mail one it didnt recognise the the collect+ machine wasnt working.
Where do i actually go to get the item is it behind the counter in the petrol station or will it be the actual inpost box
sorry if this is a dumb question the man at the petrol station wasnt exactly helpful.
**peaseblossom**
Mentor2 weeks agoCollect+ doesn't use a locker system. You get the parcel from the member of staff.
rossg-91
OP2 weeks agowhat i thought i will go back tomorrow and hopefully get it lol
thank you so much