Click and collect items I've collected still marked as uncollected by ebay? | Member To Member Support

followtree · 2026-07-07T09:21:30.359033Z

Hi, I received 5 or so items through click and collect at a local shop, but for the last week the ebay system is saying they still need collecting, I even went in again and asked them to rescan the collection bar code, but they still need collecting according to ebay. I need to return one of the items too. Does anyone know what's going on or how it can be resolved? Thankyou

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Click and collect items I've collected still marked as uncollected by ebay? | Member To Member Support | eBay UK