CHINA sellers listing as UK sellers | Member To Member Support

mcl558311 · 2026-06-08T21:05:47.671000Z

So I bought a replacement BBQ grill mesh and when I got the confirmation email I noticed the arrival estimate for the week after next, it said '3 day other courier' on the listing. Then I noticed it was being dispatched from China - so I cancelled it, thinking this must have been my error. Checked the listing and it said dispatching from Leeds. So I did a new same search, made sure I selected 'UK only sellers', found another saying 'dispatched from Manchester, 3 days other courier'. Same again happens; turns out this was also a lie and it was to be dispatched from China. I cancelled it only the seller declined, even though they had not dispatched it. I am wondering whether to just tell the postman to return to sender / failed to deliver - although, I might not catch him because I have a parcel drop box. Suppose it's more likely I will have to return through the ebay system and take it to a drop box somewhere - which annoys me. So I look down the search list and find 4 companies all doing the same, in China claiming they are dispatching from the UK. I do not want to buy this way, for environmental reasons, and on this occasion, I know the item will not arrive in time. I try to report all 4 sellers, and I get replies from ebay for each (as you can only report 1 at a time), and they all say the case has been reviewed by AI and is not in violation of ebay rules - huh?! So clearly AI has not been able to do work as hoped here. The email says I can appeal, which I have now done. I did however, want to speak to someone at ebay about this, and can I find how, no, of course not. There AI assistant does not give me an option to report a problem, call or be called. Daft question, is there a way? It's all peed me off really. No one to complain to properly and the fact ebay let this practice go on.

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CHINA sellers listing as UK sellers | Member To Member Support | eBay UK