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Checkout error
I can’t buy anything on eBay. Everything I try to buy it always says checkout error and won’t let me pay. My card is all up to date etc
help
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I can’t buy anything on eBay. Everything I try to buy it always says checkout error and won’t let me pay. My card is all up to date etc
help
tressygirl
Mentor10 months agoAccess to your account is required, as something is amiss. Contact Customer Services see if they can spot what is wrong.
I strongly recommend contacting CS Very first thing when the lines first open for 'live agents' , that is, 8 a.m. on weekdays, and 9 a.m. on weekends as there's more chance of Dublin answering.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
As said, I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.
@janetjacobi1
janetjacobi1
OP10 months agoThank you so much for your help
How do I contact them. Is there an actual number?
Thanks
Janet
Sent from Yahoo Mail for iPhone
tressygirl
Mentor10 months agoThere is no phone number for you to call eBay.
Click on the link I have provided in my post above, this brings you to a Call Back option with Customer services.
@janetjacobi1