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Charge for postage label
Ebay have charged me for a label I haven’t used. I posted the item in a large letter which I paid for. How do I get the charge for the label back from ebay?
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Ebay have charged me for a label I haven’t used. I posted the item in a large letter which I paid for. How do I get the charge for the label back from ebay?
**peaseblossom**
Mentor10 months agoYou have buyer pays postage on your listings and if they paid they will be automatically refunded in 30 days.
If that listing had free postage - seller pays on it you can cancel it here:
https://www.ebay.co.uk/claims/simple-delivery/refund/seller
The item has to be sent with a tracked service for you to receive the refund.
To mark the item as dispatched open the original Simple Delivery label. Then change the tracking number via View Order Details > Postage > Track Package > dropdown arrow > Add Tracking on a desktop browser.