Change tracking number? | Member To Member Support

lhawksey · 2026-03-16T08:56:08.132000Z

I sent an item that I sold but due to an issue, I didnt use the tracking number that ebay generated for the label. I have messaged the buyer the correct tracking number and the item has been delivered an signed for but because its a different tracking number that ebay generated, its still only showing as dispatched and will never show as delivered. Ebay wont allow me to edit/change the tracking number and are holding the money until its showing as delivered. I have left positive feedback for the buyer since they paid quickly but havent replied to my message with the correct tracking number and havent left me feedback or messaged me at all How will I get the money now or how long will ebay hold it if the delivery never shows delivered because of the incorrect tracking number

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Change tracking number? | Member To Member Support | eBay UK