Can't use the Simple Delivery label - how do I upload my own label tracking?

Question

Hello,I made a conscious decision after researching online not to use the Simple Delivery label provided by eBay as the sizes they were providing wouldn't fit what I had to send. I tried doing the listing on the app and browser, but it simply wouldn't let me pick any larger options than a medium parcel.  I found that people suggested to buy your own label and then use the Simple Delivery refund form on eBay afterwards, however, now that the item has been sold and paid for, I can't see...

*vyolla* · Accepted Answer

If you're not going to use eBay's Simple Delivery then you can use your own, but there isn't a way to upload it to the order details.   You can message your buyer with the tracking details, and if they were to open an eBay item not received claim you can add it to the dispute to prove delivery.   Your payment may be held for up to 14 days though.