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Can't pay seller fees
My account has been suspended because I am unable to pay seller fees. Why can't I use my existing debit card or bank account to pay seller fees when I am able to buy items with them?
3 comments
tommystrezures
Mentor3 weeks agoTo pay seller fees if they are not taken from your outstanding balance on eBay, they will use your bank account to take monies owing. It sounds as though you may not be set up fully or correctly.
https://www.ebay.co.uk/help/sr?query=managed+payments&origin=1&aiSummary=true
tressygirl
Mentor3 weeks agoAccess to your account is needed here so you need to contact eBay Customer Services and they can take a one time payment from you, for those fees.
Contacting eBay Customer Services is not easy nowadays to get a live agent , but some have had success using the app, otherwise keep typing in ' I wish to speak to an agent' and this too can work.
Use this link to contact CS, if you can try at 8 a.m. on a weekday morning also more chance there for Dublin to answer.
https://www.ebay.co.uk/help/eua?id=5190
Lines open between 8 a.m. to10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.
@divad58
fargvs
Mentor3 weeks agoCheck your account settings using a PC/Laptop and these links --- need an updated Selling account and UK based Banking details on file in order to send, receive and request payments >
https://www.ebay.co.uk/help/selling/fees-credits-invoices/setting-changing-automatic-payment-method/...
https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193
https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816...