Can't find the QR code for delivery and no email received | Member To Member Support

da_muel · 2025-10-12T11:19:28.183000Z

Hi, I am selling 3 items on ebay but something has gone wrong with the deliveries. I thought I had sorted delivery for all 3 items (through the ebay website) but it looks like I've accidentally arranged the postage twice on one of the items and have not sorted postage for one of them. I have received a "delivery label" email for one of the deliveries but no other emails have come through. In the attached Image A = this item needs a postage label. I haven't made a label for this yetB = this item has accidentally go 2 postage labels - how can I cancel one of them. I have not received any emails with QR codes for this itemC = this item has one postage label and I have received an email with a QR codeCan anyone advise where I can find the QR codes I need to show the post office if I haven't received the emails relating to the deliveries? I'd also like to know how to cancel the duplicated delivery on one of the items. Once I've done this I'll arrange delivery of the other item. My items are small value, so I'm hoping I can cancel the accidental duplicated postage - otherwise I will effectively have lost money. ThanksSam

Discussions

Can't find the QR code for delivery and no email received | Member To Member Support | eBay UK