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Cancelling
Hi,
I sold something for the first time and I couldn't arrange for the buyer to collect.
If I go through the process of cancelling the item, it is asking me to refund the buyer £80.00, but I haven't had payment yet and I will not get payment unless I scan the buyers QR code which I can not do now because they are not collecting it.
What do I do?
Thanks,
Wayne.
3 comments
fargvs
Mentor5 months agoHopefully you have signed up for Managed Payments ? --- cancel as problem with Buyers Address and consider putting a Postal option on your current listing/s.
*guinevere*
Mentor5 months agosorry, wrong thread
jckl1957
·5 months agoYou will have to cancel and refund.
After you refund, the buyer's payment will be released so you will be out of pocket for a short while.