Cancellation refused but item had not been shipped when requested | Member To Member Support

18catsrfurryfriends · 2025-12-24T09:13:31.974000Z

I made a cancellation request yesterday when the item had not been shipped. Cancellation was refused this morning saying refused due to item having been despatched today but no email to say it has been shipped and no tracking updated. I know they do not have to accept cancellation and I can understand it being refused if it has already been shipped but why refuse when it hasn't been. Bearing in mind I purchased the item on Sunday 21st and it still hasn't been shipped.I cannot understand why they do it as it just makes you wary about using them again. Sorry having a Xmas moan bah humbug ! 🤩

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Cancellation refused but item had not been shipped when requested | Member To Member Support | eBay UK