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Buyers returning items because they've made copies
I am hearing about buyers asking for high resolution images of paper items so they can make copies without the need to then buy. A watermark used to suffice but with AI and lesser tools this could be removed. What is the situation if a buyer buys an item, copies it on receipt and then asks for a refund?? Is this countered by an accurate detailed listing and a photograph of the item before posting or is there still potential or is there still potential for this to happen??
1 comment
jckl1957
·11 months agoThe buyer would need to open a case stating that the item was 'not as described'.
If they just opened a case stating they had changed their mind, you could refuse the return.