Buyers address appears incomplete

Question

Hello. I need to post an item I’ve sold by tomorrow latest. The address given is a possible business name followed by a road name, the area and the postcode, which isn’t recognised on Google maps. Google streetview shows it’s a residential road with no shops.  The buyer hasn’t responded to email via eBay, or text to his mobile requesting a house number. Has anyone any advice as I don’t want a strike against my name for not posting in time if the buyer doesn’t get back to me....

**peaseblossom** · Accepted Answer

Probably best to cancel/refund the transaction via the dropdown menu arrow for the item on your orders list.  Use the reason "problem with buyers address".