Buyer yet to return item

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A buyer opened a case as he "just didnt like" He was given until today to return which he has not done. Do I have to apply to ebay to close case or do they do automatically. Tried the auto help and it was no use at all.

leggv

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Posted 1 year ago·Last reply 1 year ago

4 comments

tobiasd4

Mentor1 year ago

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Don't contact eBay, they have been known to find for buyer if you do.

leggv

OP1 year ago

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Wow, didn’t know that, certainly won’t contact them. Thank you for your reply.
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jckl1957

·1 year ago

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The case will close automatically if the buyer doesn't return the item in time.

Just be patient. Don't do anything.

leggv

OP1 year ago

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Thank you, was just a little concerned when eBay’s Q and A section says it will be closed but to be aware it can be as long as 35 days, a little long seeing that buyers are given nearly 3 weeks to return an item.
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