Buyer won't collect | Member To Member Support

muddybilluk · 2026-03-05T08:19:31.460000Z

Hi Strange one this. My buyer has paid for an item that is collection only. I contacted him to arrange collection and he replied saying he'd be in touch to arrange a time. I've messaged him twice now with the same response but no collection date/time.It's quite a valuable item so I'd really like him to collect, but I'm starting to wonder whether he's ever going to collect. Ebay have transfered the funds to us.Does anyone know if there's a time limit for a person to collect? If he doesn't collect within a reasonable time, can I cancel the sale, refund him and sell to someone else?Thanks everyone.

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Buyer won't collect | Member To Member Support | eBay UK