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Buyer trying to scam me. Scammed as a seller
Hi all,
i’ve sold a 3.1g gold coin that was directly bought from Atkinsons (major bullion company). The buyer messaged me supposedly saying it was taken to a local shop and tested and wasn’t 99% gold which is ridiculous. I have the receipts and invoices. The buyer funnily enough stated ‘before i forget i want to make a return’ so she definitely planned it out.
What do i do if the buyer sends me a fake coin back?
3 comments
*vyolla*
Mentor2 months agoThe usual way forward in these situations is that the seller accepts the return and gets their item back, if it isn’t their item they immediately file a report with Reportfraud (used to be Actionfraud) and get a report number:
https://www.reportfraud.police.uk/
Then click the "Report a problem" link in the eBay case, select "Different item returned" as the reason and provide the Reportfraud reference number and report. This stops the automated returns process that would ultimately force the seller to issue a refund.
Then, someone at eBay reviews the case. As to what happens next depends on a few factors - if the buyer has done this before, if the seller is a long standing eBay member who's had no issues like this before etc. We've seen a good few threads recently here in which the sellers have been in a similar scenario but have not lost out.
momalikk
OP2 months agoThank you so very much for your time in replying. Has put me slightly at ease now!
momalikk
OP2 months agoThey sent the item back a couple days ago, says arrived on ebay but nothing has been posted to my address. Spoke to a friend and he said the same thing has happened to them where they scan the label then send to a different address.