Buyer Taking Me To Court Over a Year After Item Was Sold | Member To Member Support

nuevadia · 2026-01-21T20:52:24.056000Z

I've found myself in a very stressful situation from what I can see, through absolutely no fault of my own. I've been selling on ebay for years and always make sure my buyers are happy so my feedback in 100%, however this transaction has made me never want to sell on ebay again! I sold a laptop in December 2024, it was perfectly good and I provided the buyer with the password via messenger, heard nothing else from her and thought no more of it. The August I get a Facebook message from her saying the password is wrong so I checked it with the details I had and she still said it was wrong so I told her to send the laptop back to me and I'd sort it for her and said if the password was incorrect I'd pay the postage to return it to her, if the password was correct she would have to pay it. She kept messaging me saying it was wrong and it was starting to feel like harassment and that she was just trying to get a refund eight months after the sale.Eventually she posted it back, I put the password straight in and unsurprisingly it worked first time. She refused to pay the return postage and continued to harass me saying she had reported me to the police and all sorts so I had to block her. I've now received paperwork from HM courts saying she's taking me to court which I'm finding incredibly stressful. I'm a professional person and having someone take legal action against me has the potential to effect my career and all sorts. It seems it's too far in the past for me to be able to report her via ebay but I really feel that other sellers should be warned as all this is enough to put me off using ebay again! Beware everybody, I though this kind of thing only happened to unscrupulous sellers, not genuine people :((

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Buyer Taking Me To Court Over a Year After Item Was Sold | Member To Member Support | eBay UK