Buyer says unable to purchase as I've excluded their area from posting

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The buyer lives in Guernsey and it's not showing as excluded on my listing as per photo so I don't know how to adjust it so they can purchase

992hollywood

1334 View listings

Posted 10 months ago·Last reply 10 months ago

1 comment

**peaseblossom**

Mentor10 months ago

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It's usually to do with Evri because they charge more for the channel islands, whereas Royal Mail charge the same as UK postage. You can remove Evri as an option here:
https://www.ebay.co.uk/ship/prf

If you can't revise the listing after that you may have to end it and relist afterwards so the buyer can buy using Royal Mail.