Locked
Discussion interactions are currently paused.
Buyer returning an item want
Who pays for postage if the buyer returns an item they don’t want ?
1 comment
Locked
Discussion interactions are currently paused.
Who pays for postage if the buyer returns an item they don’t want ?
tressygirl
Mentor11 months agoIf you mean they are returning an item for a ' change of mind reason ', then the buyer pays for that fully tracked return postage, and you do not refund until the item is back with you, you'll have 48 hours to do so.
The refund must be done through a return case, the buyer needs to open.
@gar250