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buyer returned the product having used half of it and said the sprayer was faulty but worked!
buyer returned the product having used half of it and said the sprayer was faulty but it worked and we took a video . how do we stop this fraud and him getting a full refund ?
1 comment
**peaseblossom**
Mentor10 months agoIf they've won a case with ebay you can appeal here:
https://www.ebay.co.uk/help/selling/managing-returns-refunds/appeal-outcome-case-seller?id=4369
You can also report them from here:
http://pages.ebay.co.uk/help/buy/report-trading.html
You could also contact ebay direct by requesting a callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid