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Buyer requested to cancel
Buyer requested to cancel but I missed the 3 day window. Now says a cancellation is already requested but seller complained they haven’t been refunded and still says arrange collection
2 comments
papso22
Mentor6 months agoIf you miss the window then that counts as cancellation refused. There is only one go at a cancellation so you can't cancel now.
You can refund without cancelling, or the buyer can open a case for item not received in a few days time. Then you refund through the case.
john1297576
Mentor6 months agoYou as seller have to cancel sale using reason buyer’s request.