Buyer requested refund for iPhone that has nothing wrong with it | Member To Member Support

taden-19 · 2025-12-05T07:23:37.980000Z

I sold my iPhone 14 Pro Max , I described it as in excellent condition and unlocked which it is , not a mark on it , but the buyer has come back to me saying the battery health is 82% and wants refund , I have quoted to the buyer my advert was 100% correct and he should have asked me the percentage as did other buyers , I have sent the buyer a screenshot from spoke which clearly states a battery over 80% is healthy , but buyer saying it’s not going to last long , it’s a 3 year old iPhone

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Buyer requested refund for iPhone that has nothing wrong with it | Member To Member Support | eBay UK