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Buyer requested I only send some of the job lot
Summary: cuthbert_dibbles seeks advice on handling a buyer's request to send only part of a purchased lot of dinky vehicles. They expressed concern about potentially facing an 'item not as described' issue after initially agreeing to accommodate the request.
Hello,
A buyer purchased a small lot of dinky vehicles and soon after messaged asking for me to only send 4 from 10 as they do not want the rest. They also sent a further message asking for a picture of the ones I would send. What is the best course of action?
I initially sent a message back saying it shouldn't be a problem and I'll get back to them, but I've since become a little concerned I may fall foul of an item not as described scenario.
Thanks,
Tom
**peaseblossom**
Mentor1 week agoI would probably cancel/refund the transaction with their agreement and relist the ones they want for them to buy again.