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Buyer requested a refund for a fake reason
Summary: dlotiw17 reported a buyer requesting a refund for a dash camera, claiming it was defective. dlotiw17 tested the camera and found no issues, suggesting the buyer's reason was dishonest. *vyolla* advised to refund the buyer if the item has been returned and suggested reporting the buyer to eBay for misusing their Money Back Guarantee.
Buyer requested a refund for a fake reason: "Comments
21 Aug 2026
camera gets hot and shuts down, when the footage is played back it is patchy amd blocky, not what I would expect of a 4K dash camera from blackvue. useless for capturing any decent footage. so inwould like to return it ASAP for a full refund". I have got camera now, tested in the car, working perfectly, recording 4K videos,
all commands and voice can be heard, crisp clear videos and vision, no issues at all. Got a recorded proof. He is demanding full refund for a basic lie. I know a lot of
help on ebay, but not sure what I can do against dishonest buyer. Please give some advice. Regards Witold
*vyolla*
Mentor2 weeks agoYou'll need to refund your buyer if you have your item back, at least you can re-sell it.
You can report the buyer for misusing eBay's Money Back Guarantee.
dlotiw17
OP2 weeks agoThank you.