BUYER REFUSED PARCEL SCAM | Member To Member Support

romchi86 · 2025-12-20T22:29:42.401000Z

Hi there, I wonder if someone can give me some hope. I purchased a high value item particularly a samsung s25 utra for £660 with a photo showing a receipt from currys on March this year (2025) for double the price - around £1.3k I know what you will say - too good to be true but looking at similar listings it is near the average price on ebay right now . The parcel was a delay with 1 day extra, the seller used RM 48 with a £150 compensation which made me wonder WHAT IF .. Anyway. The parcel arrived at my delivery office in my home town and was due for delivery on the day, however they didn't deliver it on Thursday as per tracking. On Friday tracking changed to delivery today but for some reason it did not come again. The next day ( saturday) the tracking showed a scan at a nearby town delivery office 10 miles away. with post code similar but different from mine. Then later in the day tracking showed PARCEL REFUSED BY RECIPIENT -RETURNED TO SENDER. I Tried to communicate with the sender without any luck . No response. Spoke with ebay who said that I need to wait 7 days to open a case but as the tracking was showing that there was an attempt than the seller can keep the money and the item when it gets back to him. I can appeal and can investigate but this is causing me a lot of worry as this is a lot of money for us to be scammed off. I've read somewhere where it says that if the post code of the attempt is within 10 miles of the original address basically we are lost and we will lose our money. Is that the case? I paid with paypal, is it the same situation with paypal or if I open a case on paypal and the tracking show that the item has been returned to the seller, would paypal refund me ? Unfortunatelly as it was direct debit through my bank with paypal, I can't file a claim with the bank but only paypal? I managed to find the seller's phone number ( don't ask how), when I called him he was acting sarcastically and then hung up on me. Can I file a small court claim and where do I stand with that as well as it could within the ebay and paypal t&c all of this ? Would be very helpful if someone can advise me on what to do ! Many thanks

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