Buyer paid got something i have already sold. | Member To Member Support

danyal-u · 2026-03-27T15:58:11.126000Z

Hi, I have already sold an item elswhere but a buyer has bought it. When I try to refund them, it says I need to add a payment option. The money has not gone into my bank account and is still on ebay hold. I am unable to add a payment method right now. You need help completing the cancellation. I am currently in a financial position where i cannot add my bank account or pay the 'ad fee' or whatever it is. Is ebay alloeed to put my account into temporary negative balance and they can keep it as a balance I owe?

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Buyer paid got something i have already sold. | Member To Member Support | eBay UK