Buyer paid for postage but collected before I scanned in the item at the post office | Member To Member Support

judith358 · 2026-06-06T18:56:51.074000Z

My buyer purchased an item but forgot to click on collection (lives locally) so paid for postage. My buyer has paid for and collected the item. How do I let eBay know that the transaction has been completed. The buyer said they aren’t bothered about the postage being refunded.

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Buyer paid for postage but collected before I scanned in the item at the post office | Member To Member Support | eBay UK