Buyer paid but hasn’t collected item from post office. | Member To Member Support

the_curio_emporium · 2025-10-30T23:30:31.105000Z

I sold an item to a buyer and Royal Mail attempted delivery 7 days ago. The buyer was not home and the tracking information says the package was taken to the buyer’s nominated collection point, which is a post office. However, the buyer still hasn’t collected the package or responded to any messages. Does anyone know what happens in these situations? Does Royal Mail automatically return the item after a period of time?

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Buyer paid but hasn’t collected item from post office. | Member To Member Support | eBay UK