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Buyer Opened Item Not Received Case - was fully refunded - items have now been delivered and she wants to pay
Summary: brindsey had an issue with a buyer who opened an Item Not Received case after a delay in delivery with tracked shipping. A refund was issued after eight days, but the item was subsequently delivered. The buyer wants to pay for the item now, and brindsey seeks advice on how to re-invoice the buyer through eBay.
After five working days nervous newbie buyer (7 feedback) opened an Item Not Received Case. Item was fully tracked 48 Hour RM and there was a notice on the RM tracking saying delivery was taking longer than expected. After eight working days I issued a full refund as she was obviously stressing. Today, after two weeks, item has been delivered. Buyer has contacted me to ask how she should now pay for the items. Can anyone help please how to re-invoice my buyer - just going round in circles with eBay help
tobiasd4
Mentor6 days agoYou can't invoice through ebay.
If you both use PayPal, invoice her that way or give her your bank details.