Buyer not willing to collect | Member To Member Support

swedd · 2026-05-24T07:53:21.034000Z

This has happened on the last two items I've sold and its really not easy to resolve. I've sold the item 'buyer collect' but the buyer lives miles away and has then decide they can't collect (after they have paid). So after a few messages we agreed to just cancel the order but rather than let me cancel, they submitted a INR. I rejected that but now eBay won't allow me to cancel the order as an INR had been raised against it. Anyone know how to resolve? really nervous every time I sell anything buyer collect now as people bid and then won't collect

Discussions

Buyer not willing to collect | Member To Member Support | eBay UK