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Buyer no longer a registered user
Summary: nosnod1 sold an item on eBay using simple delivery and noticed the buyer's account was deactivated shortly after the purchase. The buyer had no feedback and the shipping address seemed suspicious. nosnod1 inquired about whether to proceed with shipping under these circumstances as they have already received the payment. *vyolla* recommended contacting eBay customer service for guidance and provided a link to connect with them for further assistance.
Sold an item and funds are in my account. Used eBay simple delivery and have printed off postage label. Buyer created an eBay account on the 17 July and purchased item on the 18 July. Has zero feedback. Just noticed that buyer is now no longer a registered eBay user as of the 18 July so presume that account was fraudulent in some way although I have received money from someone! - something didn’t seem right as user name was English sounding but postage address was to someone Chinese and a warehouse in Coventry. Question is should I still post the item out?? - doesn’t seem to be a way to contact eBay for a matter like this!
*vyolla*
MentorJul 19, 2026 at 3:00 PMWhat's the value of the item?
I'd be inclined to ask eBay how to proceed here. I’ve found that the best route to contact eBay Customer Services is via the link below where you can call them or request a call back if you’re using the app (if you’re using desktop you’ll need to go round the houses with AI and start a chat then keep typing ‘agent’ until you get the option to live chat with a CS rep or to have a call back):
https://www.ebay.co.uk/help/eua?id=5190