Hi all, I made a purchase in Feb. It didn’t arrive. I received a Royal Mail slip in the post for insufficient postage. Contacted seller who denied this was them. I couldn’t prove it either. Paid additional fee (was legitimate form and website). Around a month later, the seller refunded me the cost of the item and original postage. I’ve raised the issue of the parcel not arriving with Royal Mail but haven’t heard back and they say not to message again. I also can’t get through on the te...

Apologises for not understanding something here, but did you not say the seller Has refunded you the cost of the item and the postage? Then, you do not need RM to refund you anything more. Or, are you requesting the excess postage paid? RM will not refund you this . @lyssyloo12

Buyer: Item incorrectly listed as delivered | Member To Member Support

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Buyer: Item incorrectly listed as delivered | Member To Member Support | eBay UK