Buyer has not taken delivery | Member To Member Support

wirog2581 · 2025-10-23T08:36:41.592000Z

I sold an item internationally for a fairly large amount roughly six months ago now. It took some time to get through the customs of the destination country, but eventually got through, and the buyer then didn’t take delivery of it (I have tracking proof). The buyer contacted me and requested I send it back, which I did and paid for the extra shipping cost myself. The item was then sent overseas again, and after some time, showed back up on my doorstep with the parcel labelled as unclaimed. I checked the tracking, and again the buyer had not taken delivery of it. I’ve received no communication from the buyer, they’ve not raised a returns case, and the item has long gone past the refund window. I’m wondering what on earth to do here?

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Buyer has not taken delivery | Member To Member Support | eBay UK