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Buyer has not picked up item
How long should you have to wait for buyer to collect item, it has been paid for (but pending) will i have to wait till it is picked up before the funds are released ? and how will eBay know that the item has been picked up ?
4 comments
tobiasd4
Mentor11 months agoTo add.
Although by not collecting in person they invalidate ebay MBG, you still need collection code.
They could give it to driver or you phone buyer for it before releasing item.
tobiasd4
Mentor11 months agoBuyer should give you collection code when they pick up item.
This releases money to you.
Did buyer select collection, as you have postage as well on listings.
rosegarth23
OP11 months agoHello, we have discussed pickup and they have asked for my phone number so they can give this to their driver, how long should i give them ? regarding collection code when i do get it where do i enter it ? many thanks.
jckl1957
·11 months agoIf it is the item which sold a week ago, you could send one message giving the buyer a date for collection - maybe tell them that if it isn't collected by next weekend, you will cancel it and refund them. Remind them if and when they collect, they will need to give you the collection code. No code - no item.
Deal with the collection code (if all goes well) in this way:
Proof of collection
Proof of collection is required to protect you against item not received cases.
For proof of collection you can choose one of these options:
To scan the QR code or enter the 6-digit code: