Good Evening Everyone,I'm a small business seller and offer a 30 day no quibble returns on all listings. A buyer has messaged today stating the item they purchased is damaged. This was delivered on 23/03, the buyer left positive feedback saying they were delighted with the item.The buyer has sent images of the area of damage and wanted to know what the process would be. I explained that they had already left positive feedback for the item therefore I presumed the item had sustained damage whilst...

Unfortunately yes, as the money back guarantee is open to abuse.

Buyer has issued a return request on an item that has been damaged after leaving positive feedback | Member To Member Support

Buyer has issued a return request on an item that has been damaged after leaving positive feedback | Member To Member Support | eBay UK