Buyer has collected but item has been marked as dispatched | Member To Member Support

ym1310 · 2026-03-03T09:09:53.821000Z

Buyer paid, I dispatched with a postage label then buyer decided to collect. I cancelled and refunded postage and buyer collected. I can't see how to mark as collected, how do I do that?

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Buyer has collected but item has been marked as dispatched | Member To Member Support | eBay UK