Buyer denying receipt of sent item | Member To Member Support

boobas_50 · 2025-10-15T20:06:11.798000Z

Hi, I recently posted an order to a buyer using his preferred delivery option and paying the cost just to satisfy the buyer who preferred royal mail to Evri. The parcel was tracked abd got delivered with picture proof. But buyer is claiming parcel was not received and only left in front of his flat. He has been sending me series of messages and Ebay isn't helping. Im a bit confused as to what to do. He has been threatening to give a bad review. Can anyone help me please?

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Buyer denying receipt of sent item | Member To Member Support | eBay UK